Shipping policy

 

Shipping Policy

Essentra

Thank you for shopping with Essentra. Below you’ll find everything you need to know about how we process and ship orders.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times vary depending on your location:

  • Standard Shipping: 7–15 business days

  • International Shipping: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs, carrier delays, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

From time to time, Essentra may offer free shipping promotions, which will be clearly stated on the website.

Tracking Information

Once your order ships, you’ll receive a tracking number via email.
Please allow 24–72 hours for tracking updates to appear.

Customs, Duties & Taxes

Essentra is not responsible for any customs fees, duties, or taxes that may apply to international orders. These charges are determined by your local customs authority.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
Essentra is not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error, contact us within 12 hours of placing your order.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us and we’ll assist in tracking your package or resolving the issue.

Contact Us

For any shipping-related questions, reach out to us at:

📧 Essentrashop2@hotmail.com